The Board voted to shift management of our association from Chaparral to Inframark. Their portal will be easy to navigate for our homeowners. They offer Townsquare, which is a Facebook-like technology where our community manager, board members, homeowners, and tenants (for rental units) can easily get and share information. Their Smartwebs Deed Restriction Portal and the Smartwebs ACC Portal will make the architectural control process easier. The transition period will begin on June 1, and Inframark will begin managing Wildwood at Oakcrest on July 1.
Harris County Constable Precinct 4 has a new free phone app called C4 Now! so we can follow the constable's office as they keep our community safe. Get the latest news on crime, arrests, traffic, accidents, and emergencies in our area. Report suspicious activity, crime, and traffic issues. Download C4 Now! from the Apple App or Google Play stores.
Harris Helps is a mobile application that enables Harris County residents to submit non-emergency requests to the responsible County Precinct using a smart phone or tablet. A typical Harris County service request can be anything from reporting a pothole, trees obstructing roadways, traffic obstructions, to identifying road closures. The mobile application is designed to be quick and easy to use. Download Harris Helps from the Apple App or Google Play stores.
The United States Post Service (USPS) is responsible for maintaining the mailboxes. There are mailboxes in 32 locations throughout the community. When USPS fails to fulfill its responsibility, the onus falls to each homeowner. For the convenience of the homeowners and to handle issues consistently, the Board passed a motion to have the HOA accept responsibility for all of the mailboxes. Homeowners should report mailbox issues to Chaparral using the homeowner portal.
The Northwest Harris County Municipal Utility District 5 (NWHCMUD5) provides water service to Wildwood at Oakcrest. Sometimes residents experience a brownish color and a funny smell to their water. This could be related to a variety of factors including NWHCMUD5 flushing their lines. The only way for NWHCMUD5 to address the situation is for each homeowner to contact NWHCMUD5, provide their home address, and have NWHCMUD5 investigate. Residents can contact NWHCMUD5 direct 281-290-6500 or 281-290-6503, toll free at 855-290-MDS1 or visit mdswater.com to report issues.
To select the Yard of the Month, committee members walk the community and take pictures of candidate yards. There is no cause for alarm if residents observe someone taking pictures of their home during daylight hours. Owners who have recently made improvements to their yards and would like to be considered, can contact the committee at firstname.lastname@example.org. Recommendations of neighbors' yards are also welcome as tips on where to look are preferable to having to hunt for yards.
Crime statistics show that Wildwood at Oakcrest is one of the safest areas of greater Houston; however, in the event of a crime make sure you report it to Harris County Precinct 4 because crime reports determine the amount of neighborhood patrols.
To report problems (e.g., fallen tree in the common area, burned out street light), contact Chaparral Management at 281-537-0957 or use the HOA portal request page. Using the portal creates a work order record that can be tracked. This is the only way to officially electronically correspond with the association.
Owners access the Splash Pad using a code that owners whose accounts are in good standing can obtain from Chaparral. There is a timer on the system that allows it to be activated each day from 10:00 am until 8:00 pm only. To operate the system: press the silver button (located on the fence next to the gate on the inside of the splash pad area) and HOLD for 3 SECONDS and then release. BE PATIENT – it takes a few seconds for the water to start flowing! PLEASE DO NOT KEEP PUSHING ON THE BUTTON. Once activated, the Splash Pad runs for 15 minutes and then automatically shuts off. It can be restarted for additional 15 minute intervals.
Owners whose accounts are in good standing use their fobs to access the pool (gate near clubhouse entrance). Owners without fobs can purchase them and pick them up at the Chaparral office at 6630 Cypresswood Drive in Spring. See Documents > Community & Event Info > Pool and Splash Pad Info > 2022 Pool Info on the portal documents page for more information.
The Wildwood at Oakcrest Homeowners Association consists of 1187 homes. The homeowners elect the Board of Directors. The homeowners volunteer to serve on committees like the Advisory Committee, Architectural Control Committee, Social Committee, Community Outreach Committee, or the Yard of the Month Committee. The homeowners are the association! Chaparral Management Company manages the association based on policies set by the Board. The management company works for the association.
The rules and regulations regarding basketball goals can be found on the HOA portal documents page under Governing Documents > Resolutions > Basketball goal policy (002).pdf. Whereas roof and wall-mounted goals are prohibited, there are rules governing in-ground pole-mounted and portable basketball goals.
Trash pickup is normally on Mondays and Thursdays. The holiday schedule from Best Trash shows which days there is no trash pickup.
Take Trash Out: 6:00 pm day before to 7:00 am day of
Bring Containers In: pick up to 12:00 am day of
Severe weather can lead to pickup cancellation and are noted on the Best Trash homepage. If a garbage service day falls on a holiday or there is a cancelation, garbage will be collected on the next regularly scheduled trash service day.
Homeowners who wish to paint their wooden fences must first submit an application, available on the HOA portal architectural request form page. The approved stain color is Baker's Gray-Away Wood Seal Special Blend part number SB200520. Some homeowners have used ProStain of Texas, 832-296-0987.
Removal of any tree in excess of a four-inch caliper requires the approval of the Architectural Review Committee and the replacement, one for one, of such tree with a tree of equal or greater caliper. The requirements for yards including the list of approved trees can be found on the HOA portal documents page under Architectural Documents > Landscaping.pdf.
Proposed home improvements require approval via the architectural review process. The requirements for home improvements such as covered patios can be found on the HOA portal documents page under Architectural Documents > Wildwood at Oakcrest Homeowner Improvement Guidelines 1.1.15.pdf. Approved applications are good for 45 days.
Adding jungle gyms, swing sets, or other playground equipment requires approval via the architectural review process. The requirements for backyards as well as the bulk of the deed restrictions for the community can be found on the HOA portal documents page under Governing Documents > CCRs > Deed Restrictions.pdf.
Adding a standby generator requires architectural approval. With the recent power outages, standby generators have become quite popular. The requirements for standby generators can be found on the HOA portal documents page under Governing Documents > Resolutions > Standby Electric Generator.pdf as well as Architectural Documents > Wildwood at Oakcrest Homeowner Improvement Guidelines 1.1.15.pdf. Both documents apply. The Generator document did not clearly state backyard, so the Home Improvement document clarified that.
Many residents have noted that refrigerators, disposals, or dishwashers were causing their circuit breakers to trip. In most cases, there was nothing wrong with any of these appliances. The problem has been with faulty GFCI circuit breakers from the original Lennar installation. Eaton 20-amp replacement breakers are available at Elliot Electric Supply in Tomball (see link), Amazon.com (see link), or Lowes.com (see link).
The interior recessed lights that appear to be can lights are actually LEDs. Some owners have replaced faulty lights with Sea Gull Traverse Lights 3000K available at Home Depot.