Harris County Constable Precinct 4 has a free phone app called C4 Now! so we can follow the constable's office as they keep our community safe. Get the latest news on crime, arrests, traffic, accidents, and emergencies in our area. Report suspicious activity, crime, and traffic issues. Download C4 Now! from the Apple App or Google Play stores.
Harris Helps is a mobile application that enables Harris County residents to submit non-emergency requests to the responsible County Precinct using a smart phone or tablet. A typical Harris County service request can be anything from reporting a pothole, trees obstructing roadways, traffic obstructions, to identifying road closures. The mobile application is designed to be quick and easy to use. Download Harris Helps from the Apple App or Google Play stores.
The Northwest Harris County Municipal Utility District 5 (NWHCMUD5) provides water service to Wildwood at Oakcrest. Sometimes residents experience a brownish color and a funny smell to their water. This could be related to a variety of factors including NWHCMUD5 flushing their lines. The only way for NWHCMUD5 to address the situation is for each homeowner to contact NWHCMUD5, provide their home address, and have NWHCMUD5 investigate. Residents can contact NWHCMUD5 direct 281-290-6500 or 281-290-6503, toll free at 855-290-MDS1 or visit mdswater.com to report issues.
Centercode maintains the streetlights in the community. In the event of a streetlight outage, residents should record the pole number of the affected streetlight and use the Centerpoint web page to report the problem.
The United States Post Service (USPS) is responsible for maintaining the mailboxes. There are mailboxes in 32 locations throughout the community. When USPS fails to fulfill its responsibility, the onus falls to each homeowner. For the convenience of the homeowners and to handle issues consistently, the HOA accepted responsibility for all of the mailboxes. Homeowners should report mailbox issues to Inframark.
When the official publication of the Wildwood at Oakcrest Homeowner Association was in print, it contained a set of important phone numbers. Since the publication has ended, that information has been captured on the Information Resources page.
Crime statistics show that Wildwood at Oakcrest is one of the safest areas of greater Houston; however, in the event of a crime make sure you report it to Harris County Precinct 4 because crime reports determine the amount of neighborhood patrols.
To protect association assets, there are security cameras at the clubhouse, splash pad, and entrance to the gated section.
You may use the TownSquare Report a Community Problem online form or contact Inframark Customer Care by e-mail at CustomerCare@inframark.com; through live chat at www.inframarkims.com; or by phone at (281) 870-0585, for general phone inquiries. Inframark Customer Care is available Monday-Friday from 7 AM-6 PM, excluding holidays.
Owners access the Splash Pad using a code that owners whose accounts are in good standing can obtain from Inframark. There is a timer on the system that allows it to be activated each day from 9:00 am until 8:00 pm only. To operate the system: press the silver button (located on the fence next to the gate on the inside of the splash pad area) and HOLD for 3 SECONDS and then release. BE PATIENT – it takes a few seconds for the water to start flowing! PLEASE DO NOT KEEP PUSHING ON THE BUTTON. Once activated, the Splash Pad runs for 16 minutes and then automatically shuts off. It can be restarted for additional 16-minute intervals.
Owners whose accounts are in good standing use their fobs to access the pool (gate near clubhouse entrance). Owners without fobs can fill out a form (available via TownSquare) and make payment ($50 per fob) at the Inframark office or mail the form to 2002 W Grand Parkway N, Suite 100, Katy, TX 77449. Inframark will mail the fobs to the owner.
A fishing license is not required for catch-and-release fishing on the community amenity detention lakes. Fishing is limited to residents and their guests, not the general public.
Trash pickup is normally on Mondays and Thursdays. The holiday schedule from Best Trash shows which days there is no trash pickup.
Take Trash Out: 6:00 pm day before to 7:00 am day of
Bring Containers In: pick up to 12:00 am day of
Severe weather can lead to pickup cancellation and are noted on the Best Trash homepage. If a garbage service day falls on a holiday or there is a cancelation, garbage will be collected on the next regularly scheduled trash service day. There is no special day for large items as Best Trash will take them as part of any normal service day.
Homeowners who wish to stain their unstained wooden fences must first submit an architectural request committee application. The approved stain color is Baker's Gray-Away Wood Seal Special Blend part number SB200520. Homeowners who are restoring their stained fences to the previously approved color do not need to file an application. Some homeowners have used ProStain of Texas, 832-296-0987 or Jay's Painting Services, 832-853-2328.
For iron fencing, the approved iron fence material is Ameristar Montage ATF Welded Ornamental Steel Majestic 3R EXT 5’T 8’W, Black. Although there is official Ameristar touch up paint, any suitable flat black will do. Homeowners who are repainting their iron fences to the original black do not need to file an application. Iron fence cleaning tip: Use a mixture of Dawn dish soap, distilled water, and WD40 in a spray bottle. Apply to a small section (~2ft width) and run a rag over the rails. If the appearance does not improve, sand and apply three coats of paint.
Adding a standby generator requires architectural approval. With the recent power outages, standby generators have become quite popular. The requirements for standby generators can be found on TownSquare.
There is a Little Free Library located near the playground next to the clubhouse. Little Free Library is a nonprofit organization that provides a catalyst for building community, inspiring readers, and expanding book access for all through a global network of volunteer-led Little Free Library book-exchange boxes. Take a book. Share a book.
Many residents have noted that refrigerators, disposals, or dishwashers were causing their circuit breakers to trip. In most cases, there was nothing wrong with any of these appliances. The problem has been with faulty GFCI circuit breakers from the original Lennar installation. Eaton 20-amp replacement breakers are available at Elliot Electric Supply in Tomball (see link), Amazon.com (see link), or Lowes.com (see link).
When repainting a home using its original colors, an Architectural Review Committee request is not required. Each homeowner's Purchase Price and Payment Addendum document from the homebuilder specifies all of the options for the home, including garage door, trim, and siding paint colors. The homebuilders used Sherwin-Williams SWxxxx paints where SW is the professional contractor code. Homeowners can obtain consumer paint using the color name such as Foothills, Portico, or New Ebony. The homebuilder document should include the SW paint number and the paint name. The interior paint colors (e.g., Repose Gray Flat, Extra White Flat, Extra White Semigloss) for walls, ceilings, and trim should also be in the document. For homeowners without the document, by bringing a sample to the paint store (Tomball location), Sherwin-Williams can do a color match.
As part of obtaining Architectural Review Committee approval for constructing home additions or backyard sheds, new shingles must match the existing shingles of the home. Each homeowner's Purchase Price and Payment Addendum document from the homebuilder specifies all of the options for the home, including shingles. Many homes have Timberline Weathered Wood Shingles that are available at Home Depot.
To have house numbers with designs painted on the curbs in front of homes, some homeowners have texted one of two local providers:
P&C Curb Appeal 225-936-0788
Many patriotic residents take advantage of two groups that distribute American flags for US holidays. For a small donation to these charities, high school volunteers install flags in front of homes before designated holidays and retrieve them after each holiday. The service is provided for one calendar year.
Homeowners have reported clogged dishwashers with water standing in the bottom of their dishwasher. Most dishwashers have a filter that can be removed and cleaned to remedy the problem. Homeowners can google the make/model of their dishwasher for instructions as to how to remove, clean, and put the filter back in. If that does not correct the issue, EPW Plumbing Services is owned by homeowners in our community.
Wildwood at Oakcrest has two community garage sales, coincident with community-wide garage sales in Hayden Lakes.
March 11 and October 14
7 am - 5 pm
If you discover that you have a snake in your yard and would like it removed without it being killed, three Oakcrest neighbors have volunteered their assistance:
Johnny Rosenbalm 346-946-0751 or
Keith Raymond 281-787-2216 or
Killian Paul 409-543-0456