Helpful Municipal Hints

Harris County Constable Precinct 4 has a free phone app called C4 Now! so we can follow the constable's office as they keep our community safe. Get the latest news on crime, arrests, traffic, accidents, and emergencies in our area. Report suspicious activity, crime, and traffic issues. Download C4 Now! from the Apple App or Google Play stores. 

Harris Helps is a mobile application that enables Harris County residents to submit non-emergency requests to the responsible County Precinct using a smart phone or tablet. A typical Harris County service request can be anything from reporting a pothole, trees obstructing roadways, traffic obstructions, to identifying road closures. The mobile application is designed to be quick and easy to use. Download Harris Helps from the Apple App or Google Play stores. 

The Northwest Harris County Municipal Utility District 5 (NWHCMUD5) provides water service to Wildwood at Oakcrest. Sometimes residents experience a brownish color and a funny smell to their water. This could be related to a variety of factors including NWHCMUD5 flushing their lines. The only way for NWHCMUD5 to address the situation is for each homeowner to contact NWHCMUD5, provide their home address, and have NWHCMUD5 investigate. Residents can contact NWHCMUD5 direct 281-290-6500 or 281-290-6503, toll free at 855-290-MDS1 or visit mdswater.com to report issues.

Centercode maintains the streetlights in the community. In the event of a streetlight outage, residents should record the pole number of the affected streetlight and use the Centerpoint web page to report the problem.

The United States Post Service (USPS) is responsible for maintaining the mailboxes. There are mailboxes in 32 locations throughout the community. When USPS fails to fulfill its responsibility, the onus falls to each homeowner. For the convenience of the homeowners and to handle issues consistently, the HOA accepted responsibility for all of the mailboxes. Homeowners should report mailbox issues to Inframark.

Crime statistics show that Wildwood at Oakcrest is one of the safest areas of greater Houston; however, in the event of a crime make sure you report it to Harris County Precinct 4 because crime reports determine the amount of neighborhood patrols.
Emergency: 911

Non-emergency: 281-376-3472 

You may contact Inframark Customer Care by e-mail at CustomerCare@inframark.com; through live chat at www.inframarkims.com; or by phone at (281) 870-0585, for general phone inquiries. Inframark Customer Care is available Monday-Friday from 7 AM-6 PM, excluding holidays. 

Owners access the Splash Pad using a code that owners whose accounts are in good standing can obtain from Inframark. There is a timer on the system that allows it to be activated each day from 10:00 am until 8:00 pm only. To operate the system: press the silver button (located on the fence next to the gate on the inside of the splash pad area) and HOLD for 3 SECONDS and then release. BE PATIENT – it takes a few seconds for the water to start flowing! PLEASE DO NOT KEEP PUSHING ON THE BUTTON. Once activated, the Splash Pad runs for 15 minutes and then automatically shuts off. It can be restarted for additional 15 minute intervals.  

Owners whose accounts are in good standing use their fobs to access the pool (gate near clubhouse entrance). Owners without fobs can purchase them and pick them up at the Inframark office at 2002 W Grand Parkway N, Suite 100, Katy, TX 77449, M-F 7:30 am - 5:00 pm.

Trash pickup is normally on Mondays and Thursdays. The holiday schedule from Best Trash shows which days there is no trash pickup. 

Take Trash Out: 6:00 pm day before to 7:00 am day of

Bring Containers In: pick up to 12:00 am day of

Severe weather can lead to pickup cancellation and are noted on the Best Trash homepage.  If a garbage service day falls on a holiday or there is a cancelation, garbage will be collected on the next regularly scheduled trash service day. There is no special day for large items as Best Trash will take them as part of any normal service day.

Homeowners who wish to paint their wooden fences must first submit an architectural request committee application. The approved stain color is Baker's Gray-Away Wood Seal Special Blend part number SB200520. Some homeowners have used ProStain of Texas, 832-296-0987. 

Adding a standby generator requires architectural approval. With the recent power outages, standby generators have become quite popular. The requirements for standby generators can be found on the HOA portal.

Many residents have noted that refrigerators, disposals, or dishwashers were causing their circuit breakers to trip. In most cases, there was nothing wrong with any of these appliances. The problem has been with faulty GFCI circuit breakers from the original Lennar installation. Eaton 20-amp replacement breakers are available at Elliot Electric Supply in Tomball (see link), Amazon.com (see link), or Lowes.com (see link).

To have house numbers with designs painted on the curbs in front of homes, some homeowners have texted one of two local providers:

P&C Curb Appeal 225-936-0788

Vivian 281-460-1683

Hayden 832-506-1010

Wildwood at Oakcrest has two community garage sales, coincident with community-wide garage sales in Hayden Lakes.  

March 12 and October 22 

7 am - 5 pm 

The interior recessed lights that appear to be can lights are actually LEDs. Some owners have replaced faulty lights with Sea Gull Traverse Lights 3000K available at Home Depot. 

Some owners have added FEIT Electric LED strands as outdoor accent lighting for patios. 

When cleaning windows on Lenner homes there is a simple six-step process for removing the window screens. 

Many Lennar homes came with built-in Ruckus Unleashed mesh networks that homeowners can manage themselves.

If you discover that you have a snake in your yard and would like it removed without it being killed, two Oakcrest neighbors have volunteered their assistance:

Keith Raymond 281-787-2216

Killian Paul 409-543-0456